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ouvrage
Cet ouvrage fournit aux exploitants des services de distribution d'eau un outil d'analyse de leur performance et de comparaison (benchmarking). Les indicateurs présentés traduisent à la fois les moyens mis en oeuvre et la productivité du service[...]
ouvrage
H. Alegre ; W. Hirner ; J. Baptista ; R. Parena | London, GBR : IWA Publishing | Manual of best practice | 2000This publication provides guidelines for the establishment of a management tool for the water supply utilities based on the use of performance indicators. it comprises the text and a cd-rom with the software sigma lite, which incorporates the pe[...]
ouvrage
H. Alegre ; J. Baptista ; E. Cabrera ; F. Cubillo ; P. Duarte ; W. Hirner ; W. Merkel ; R. Parena | London, GBR : IWA Publishing | Manual of best practice | 2017This publication provides guidelines for the establishment of a management tool for the water supply utilities based on the use of performance indicators. The third edition contains a reviewed and consolidated version of the indicators, resultin[...]
ouvrage
H. Alegre ; J. Baptista ; E. Cabrera ; F. Cubillo ; P. Duarte ; W. Hirner ; W. Merkel ; R. Parena | London, GBR : IWA Publishing | Manual of best practice | 2006This publication provides guidelines for the establishment of a management tool for the water supply utilities based on the use of performance indicators. The second edition contains a reviewed and consolidated version of the indicators (bulk di[...]
ouvrage
H. Alegre ; W. Hirnir ; J. Baptista ; R. Parena | London, GBR : IWA Publishing | Manual of best practice | 2000This publication provides guidelines for the establishment of amanagement tool for the water supply utilities based on the use of performance indicators. It comprises the text and a CD-ROM with the software SIGMA Lite, which incorporates the per[...]
